Weird hardware issues

Last month we went to get paula a new cell phone. Of all the features to choose from, all she wanted was a green phone. Verizon has their Chocolate phone which comes in Mint. We asked the friendly customer support people, but they said they don't offer the green ones any more because they were having problems.

Wait, what? Just the green ones were having a problem? How's that? Isn't it just a matter of case color? Pft.

So I finally get a copy of Roesetta Stone from work and install it on my new Dell Inspiron laptop. I was excited to get started. I installed it and clicked the icon and got -- nothing. I played around with it but didn't get anywhere. I downloaded an uupdate from their website but it didn't even finish installing before freezing.

Getting frustrated and not finding any help on the 'Net, I emailed their tech support (I was pressed for time and didn't want to sit on the phone). After several days I got a response asking for more info. Instead of waiting another few days I made time to call tech support. It turns out, there is a known issue with Inspiron 1721's and Rosetta Stone, but RS doesn't know why. "The good news is it will still run our online version." Yeah, that's handy.


-- C.